Iconic - Advance FAQ #2

How do you ensure fragile items arrive safely?

Fragile products are packed with extra care using bubble wrap, protective boxes, and “handle with care” tags.

Can I merge the two separate accounts I created?

Yes, contact our support team, and we’ll help combine your accounts into one.

Can I get notified when prices drop?

Yes, sign up for price-drop alerts on any product page, and we’ll email you when it goes on sale.

Do you offer customization on products?

Yes, select items can be customized with colors, text, or engravings. Options will be shown on the product page.

Can I request discreet packaging?

Yes, discreet packaging is available for certain items. Just select the option at checkout.

Do you offer student or corporate discounts?

Yes, we have special discounts for students and corporate clients. Reach out to verify eligibility.

Do you send restock notifications?

Yes, if an item is sold out, click “Notify Me” and we’ll alert you as soon as it’s back.

Do you provide assembly service for large products?

Yes, for furniture and other large items, we offer home assembly service in select locations.