A: Yes, we make every effort to display product colors and images as accurately as possible. However, slight variations may occur due to lighting, photography, or screen settings. Rest assured, the actual product closely matches what you see online.
Iconic - FAQ #4
Have a question?
You’re not alone. Here are some answers to what customers ask us most often.Your questions, answered. Check out the FAQs below or reach out if you need more help.
A: Check our size chart on each product page for accurate measurements.
A: Some products come with warranties. Details will be mentioned in the product description.
A: Enter your promo code at checkout before payment to apply the discount.
A:
Usually, only one coupon code can be applied per order. This helps us keep discounts fair and easy to manage. If there’s a special promotion allowing multiple codes, it will be clearly mentioned at checkout.
A: Yes! Subscribe to our newsletter to stay updated on offers and promotions.
A: Ensure the code is valid, not expired, and meets the terms. If issues continue, contact support.
A: You can reach us via email, live chat, or phone. Visit our “Contact Us” page for details.
A: Our team is available Monday–Saturday, 9 AM – 8 PM (local time).
A: Yes, live chat is available on our website for instant help.
A: You can track your complaints or issues through the “Support” or “Help Center” section on our website/app. After submitting a query, you’ll receive a ticket or reference number to monitor updates and responses until the issue is resolved.
Have a question?
You’re not alone. Here are some answers to what customers ask us most often.Your questions, answered. Check out the FAQs below or reach out if you need more help.
Yes, we offer a user-friendly mobile app available for both iOS and Android devices. You can browse products, place orders, and track shipments directly from your phone. The app also provides exclusive deals, faster checkout, and personalized updates for a seamless shopping experience.
Yes, you’ll receive notifications at every stage — from order confirmation to delivery.
Yes, you can add products to your wishlist and purchase them anytime.
Yes, we offer a rewarding loyalty program for our customers. You can earn points on every purchase, referrals, and special promotions, which can be redeemed for discounts or exclusive perks. Signing up is free and helps you save more with every order.
Yes, just click “Notify Me” on the product page and we’ll alert you when it’s available again.
